Terms & Conditions


Blue Panda Ltd. Trading Terms and Conditions

The terms set out below apply to all current and new orders, and replace all previous terms and conditions.

Placing your order constitutes your acceptance of our terms and conditions, and does not imply our acceptance of any terms put forward by you, the customer.

None of these Terms and Conditions are intending to limit any rights you may have as a consumer under local law or other statutory rights.

Orders, Payment Terms & Cancellations

Full payment is required before orders are processed, unless prior credit terms have been agreed between the customer and Blue Panda Ltd. For customers with credit terms, payment is required in full, within 30 days of invoice date. Please note that credit terms can be withdrawn at any time deemed appropriate by us, for example if previous payments have failed to adhere to our terms.

Interest will be charged on overdue invoices at the rate of 5% above the Bank of England’s base rate, from the date the invoice becomes overdue until the date full payment is received.

We reserve the right to apply charges for any legal debt collection charges we incur as a result of attempting to obtain payment from the customer.

Cancellation charges will be applied to orders cancelled after approval and will include charges for artwork completion and all services provided up to and including the date of written cancellation.

Blue Panda Ltd reserves the right of cancellation of any orders arising from any cause considered out of our control. Such cancellation will occur without any liability to arising to Blue Panda Ltd in terms of our obligations to fulfil our contract. We will always strive to adhere to the terms of any order, but this is not guaranteed.

Goods and Pricing

We reserve the right to change our prices and products at any time without notice, as we deem fit and in relation to our ability to source and supply these products. This also includes any changes in circumstances beyond our control such as import duties, taxation, customs and excise duties, and their subsequent effect on our costs of production and supply. We will endeavour to maintain accurate product descriptions and correct pricing structures, but we do not take any responsibility for unforeseen inaccuracies and typographical errors. If a pricing error is identified, we will always inform the customer prior to proceeding with the order. We will always strive to maintain consistency and clarity throughout the process.

Prices displayed are per unit, unless otherwise stated. All prices quoted are subject to VAT at the current rate.

Under/Over Print-runs – 10% Margin
All deliveries are subject to under/over supply to the amount of a 10% over or under the agreed number ordered, and will be invoiced accordingly. This is due to our production and printing processes. By placing your order, you are agreeing to these order terms.

Artwork & Printing & Approvals

Artwork is Free of Charge, unless specified charges are agreed at the time of ordering, due to a complex design/re-drawing situation. You will be advised at the earliest opportunity if this occurs.

Printing per product unit charges are always included in our quotes and are subject to a unit cost per colour specified and as agreed with the customer during the design process.

Artwork/product approval is required in order to officially confirm all orders. Such approval implies acceptance of the products where delivered as per the specification of the said approval.
No returns/claims or refunds will be accepted or provided, if the products are supplied according to the customers confirmed approval. This approval and confirmation of order means the customer is then liable to pay for the goods in full, unless the products are different from the approval.

Colours may vary between the colour shown on screen and the physically printed product. This is because all screens potentially display colours differently depending on their individual specification and set-up. We do not accept any responsibility for such differences. Product samples are available on request, free of charge prior to order confirmation.

Pantone colours can be matched for the printing process, this can be discussed on an individual basis.

30 Day Money-back Guarantee – this takes into consideration all our terms and conditions supplied in this document and will only be applicable in instances where Blue Panda Ltd has not adhered to the order specifications as such described in our quotation, order confirmation and customer approval confirmation.


We do provide approximate delivery dates, and we always endeavour to deliver on schedule, but our delivery dates are not guaranteed. We will not be liable for delays occurring in transit over which we have no control, nor will we be liable for any loss occurring due to delivery problems.

Standard delivery costs to 1 UK mainland address is included in our price, unless otherwise stated. Deliveries will occur between the hours of 8am-6pm.

We do offer faster delivery times where available, but these do incur an additional surcharge which will be discussed and agreed with the customer prior to the order being processed.

Transference of Ownership of Goods

All goods remain the property of Blue Panda Limited until full payment is received.

Any risk to the goods passes to the customer upon delivery, or to the individual who signs for and receives the goods – in the case of non-business premises.

Until full payment is received, we reserve the right to enter the property where they are held and repossess said goods, until such payment is received. By agreeing to these terms, you are therefore granting us right of access to the said property for this purpose.


Claims arising from damages or partial loss in transit must be made within 7 days of delivery.

Claims relating to the quality of the goods, or quantity of the goods shall be made in writing within 7 days of receipt. If no claim is received by this time, the goods will be deemed appropriate in relation to the order placed.

The customer should examine the goods upon delivery as we shall not be liable for any damage caused in transit unless this is noted on the delivery note at the time of delivery.

Claims in respect of non-delivery must be raised within 48 hours of the due delivery date.

These terms and conditions do not affect the statutory rights of the customer.

Website Content and Prices

Blue Panda Limited provides this website www.bluepanda.co.uk on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition Blue Panda Limited makes no representations or warranties about the accuracy. Though we constantly strive to provide accurate and current information on this website, information contained in this site may contain technical inaccuracies or typographical errors. All liability of Blue Panda Limited howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

This website trading as ‘Blue Panda’ is solely owned by Blue Panda Limited and is subject to following terms of use-

We accept no responsibility for external links from this site. In addition, our permission is required before any persons add a link to this site.

It is your responsibility to virus-check all materials before downloading them from this site for any purpose.

Blue Panda Limited accepts no liability whatsoever for any damage or loss by users or third parties, resulting from the use of this website.

‘Blue Panda’ website is the copyright of ‘Blue Panda Limited’. ‘Blue Panda’ &amp www.bluepanda.co.uk’ and associated images are registered trademarks. All other trade marks, brand names, product names and titles and copyrights used in this site are protected by their respective holders. No permission is given by Blue Panda Limited in respect of the use of any them and such use may constitute an infringement of the holders rights.

Price lists may only be downloaded onto your computer’s hard drive on a temporary basis and printed for personal use & not presented to other parties. Permanent storage, copying, redistribution, or modification of the content of the site will be considered a breach of copyright and subject to legal proceedings.

This site is targeted at United Kingdom residents only. In listing your place of residence and delivery address in our order form, you are representing to us that you are resident of the United Kingdom. This is a representation on which we rely, prior to accepting your offer to purchase our advertised goods and services.

Thank-you for taking the time to read our Terms and Conditions.